How to upgrade your package
Move to a higher plan with support.
Billing
- Review current packages on the Packages page so you know which speed fits your household.
- Contact support or submit a connection/contact request asking for an upgrade.
- Availability and scheduling can depend on your building and current plan — support will confirm next steps.
- Keep your account username ready so the team can locate your connection quickly.
Need a person?
Cue Club support can walk through lights, restarts, and billing references with you.